Payment Policy

01When payment is taken

Our fee is payable once you've accepted a written services agreement — never before. You will see the full amount, and any applicable government charge, before you are asked to pay.

02What is included

Where a price is stated as inclusive, it covers our service fee in full and there is nothing further to pay us. Where a government charge is listed separately, you pay it directly to the Department of Home Affairs.

03Accepted methods

Visa and Mastercard, processed via Stripe, our payment processor.

04Currency

Prices are shown in USD. Your card issuer may apply a conversion rate or foreign transaction fee, over which we have no control.

05Security

Card details are handled by our payment processor. We do not store full card numbers on our systems.

06Receipts

A receipt is issued by email on payment. Contact info@pacificevisapass.com if you do not receive one.

07Refunds

See our Refund Policy.

Last updated 1 August 2026